A consultant with a sharp focus on sales, marketing and customer service fundamentals within business-to-business or business-to-consumer settings
Offering Businesses or Individuals:
- Planning, organization and time management
- Short or long-term project/product/program management
- Set-up/Training for Social Media Business Pages
- Google My Business Page set-up
- Website basics and set-up
- Understanding analytics & how to use
- Data analysis (various)
- Strategy planning for Sales and Marketing
- Distribution channel analysis
- Sales & Customer Service personnel mentoring/coaching
- Basic Microsoft Office products training
Experience and Education summary:
- 27 years of practical experience as a business professional & owner in various capacities; including, but not limited to, sales, marketing, customer service, tech service, feasibility studies, cost analysis, finance, product/project/program management
- Bachelor of Science in Business and Marketing with a Minor certificate in Coaching from Miami University’s Richard T. Farmer School of Business
- Management/Supervision certificate for completion of coursework at Cleveland State University
Key skill sets obtained through experience:
- Excellent skills in leadership, communication (across all departmental lines), analytics, presentations, interpersonal relationships, organizational and time management
- Highly motivating, engaging and results oriented managerial style with a focal point on employee development
- Comprehensive understanding of value proposition and strategic selling
- Adept understanding of factors influencing profitability related to budgeting, forecasting, pricing, costing, feasibility studies, product rationalization, inventory control, accounts receivable & terms & conditions of sale
- Transferable skills in the areas of program management, team leadership, mentoring and strategy development
- Capacity to quickly learn new enterprise systems, processes, products and company culture